Privacy Policy

Last Updated: 13/05/2025

At Forever Shine Clinic (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us, including through our Facebook page, ads, and lead forms.

1. Information We Collect

We may collect the following types of personal information from you when you interact with our Facebook page or submit your details through Facebook ads or forms:

  • Full name

  • Email address

  • Phone number

  • Location (e.g. city or suburb)

  • Appointment preferences

  • Skin or treatment concerns (if voluntarily provided)

We may also collect usage data, such as how you interact with our Facebook content or website (e.g., via cookies or Facebook Pixel).

2. How We Use Your Information

We use the personal information collected to:

  • Contact you about our services, promotions, or appointment reminders

  • Respond to your inquiries or requests

  • Improve our marketing and service offerings

  • Send you promotional emails or SMS (if you’ve opted in)

  • Analyze campaign effectiveness through Facebook insights or advertising tools

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Our trusted staff and service providers who help us deliver our services (e.g., appointment software, email platforms)

  • Facebook and other social media platforms, to help us show you relevant ads based on your interaction with us

  • Government or legal authorities when required by law

4. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access. Your data may be stored digitally using secure platforms and tools, some of which may be hosted overseas.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Correct any inaccuracies in your information

  • Withdraw your consent or opt out of our marketing communications at any time

To make any of these requests, please contact us at the email below.

6. Third-Party Links

Our Facebook page or website may contain links to third-party sites (e.g., booking platforms, payment providers). We are not responsible for the privacy practices of those sites.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date above will be updated accordingly.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

📧 info@forevershinebeauty.co.nz
📞 0223673143
🏢 29c Mount Eden Road, Grafton